YLEUK ensures that all your personal and business information is kept secure and confidential.
This statement provides you with details of the type of information we may obtain from you, how we store and use your information and how we protect your privacy.
For the purpose of the Data Protection Act 1998, the Data Controller is Young Learners English UK.
How we obtain your information
We may collect and process the following data about you:
- Information and personal details including contact details that you provide through interacting with the contact form on this website.
- When you contact us, we may keep a record of that correspondence together with your name, address, email address and phone number.
What I do with your information
Your information may be used to help us provide our services in the following ways:
- To provide the services detailed on this website.
- To provide information or services that you have requested from us or which we feel are relevant to you.
- To notify you with regards to services you receive from us.
Where I store your data
We take all reasonable steps to ensure that your data and personal information is kept secure and protected at all times.
All information you provide to YLEUK is stored on our secure database and on password protected computer files. All reasonable steps are taken to prevent unauthorised access to all personal data files.
Your rights and consent
Your personal information is collected only with your consent. By using the contact form or contact details on this website, or purchasing joining YLEUK, you are giving your consent for your personal details to be stored by us.
You have the right to request that we remove this data at any time. If you do not wish to receive further communication from YLEUK, please contact us.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
What is a cookie?
Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.
You can find more information about cookies at:
Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests. The cookies used on this website have been categorised based on the categories found in the ICC UK Cookie guide.
Category 1: strictly necessary cookies
These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.
Category 2: performance cookies
These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.
By using our website, you agree that we can place these type of cookies on your device.
This website uses Google Analytics which collects data about users and provides details of users general activities in engaging with the website. Google does not associate any personal information or IP addresses with this information and it is used purely for the purposes of assessing the effectiveness of the website for its users and testing the speed of the pages.